Update - February 2, 2007

Still not much heard from Buy.com.

I received this message from "Customer Service" yesterday:

I apologize for the inconvenience.  We have initiated a claim on your
behalf with our fulfillment vendor and will be checking status
frequently.

We will update you with the results of the claim investigation as soon
as it has been completed.  Again I apologize and thank you for your
patience and understanding.

Customer Care

So, I guess they sent a not to the vendor indicating I filed a claim. We'll see where that gets us.

This morning a US Postal Inspector called me. He listened to my story. When I was done, he explained that they are a "middle man". As for shipping packages, they only track city, state, and zip codes. Not addresses. There was no way to confirm the specific address of the rouge tracking number. (Sounded like a line to me.)  He explained that my issue is between the vendor and me, and there is nothing the US Postal Service could do. No fraud so far.  I thanked him and moved on to my day.

The letters I mailed to Buy.com executives should have arrived either yeserday or today. I'll sit tight and see what happens.